*able to explore not just Malaysia region but SEA, Amazon and etc

• Manage day-to-day store operations and ensure product listings, pricing, and stocks are accurate.
• Coordinate with supply chain and finance for inventory planning, fulfilment, and payout reconciliation.
• Plan and execute platform campaigns (e.g. 11.11, Payday Sale, Brand Day) across all channels.

Performance & Growth

• Track and analyze KPIs: CTR, CVR, ATC rate, AOV, GMV, ROAS, and customer retention.
• Optimize each platform for performance — from keywords, reviews, and conversion paths to pricing and bundling.
• Conduct competitive and category analysis to identify trends and growth gaps.

Affiliate & Creator Management

• Recruit, onboard, and manage affiliate partners and creators across TikTok, Shopee, and other platforms.
• Develop affiliate incentives, commission structures, and campaign briefs.
• Monitor affiliate performance, sales contribution, and ROI.
• Work with marketing and content teams to align affiliate creatives and product storytelling.

Marketing & Brand Consistency

• Collaborate with content, paid ads, and design teams to create platform-optimized visuals and campaigns.
• Drive customer engagement and handle product Q&A, reviews, and feedback loops.
• Maintain consistent HYGR tone, storytelling, and visual identity across all e-commerce touchpoints.

System & Workflow

• Manage Shopify backend: product uploads, promotions, discount codes, and checkout experience.
• Recommend tools, automations, and integrations to improve efficiency and reporting accuracy.

Requirements

• 1–3 years of experience in e-commerce operations or online marketplace management.
• Hands-on experience with Shopee, TikTok Shop, Lazada, Shopify, and affiliate systems.
• Data-driven, organized, and comfortable managing multiple platforms simultaneously.
• Strong communication and coordination skills across teams.
• Passion for sustainability, branding, and customer experience.

Why Join HYGR

• Work directly with founders and decision-makers — your impact is immediate.
• Be part of a fast-growing brand shaping sustainable personal care in Southeast Asia.
• Learn full-funnel growth — from operations to marketing to affiliate strategy.
• Supportive, growth-minded culture that values initiative and creativity.

JOB DESCRIPTION

Customer Service:
> Respond to a message on Shopee, Tiktok, Whatsapp, Facebook, etc (Social media)
> Maintain 95% response rate within set time
> Resolve customer issues & build trust
> Understand e-commerce metrics & trends
> Coordinate with marketplace to grow business
> Handle ad-hoc tasks from Supervisor

Retail (HQ):
> Assist customers with purchase & inquiries
> Manage inventory & stock shelve
> Handle Point of Sales (P.O.S) transaction
> Keep retail area clean & organized
> Arrange merchandise to boost sales

Live Host:
> Live hosting when required - few hours per day/week

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Free parking
• Opportunities for promotion
• Professional development

Application Question(s):

• What makes a good Customer Service?
• Customer Service can be mentally draining - How do you stay emotionally resilient?
• If a customer wanted to refund on a faulty product but it was caused by them, how do you handle?
  
  please answer these questions when you send over the email with your resume.

What You’ll Do

• Plan, execute, and optimise paid marketing campaigns across TikTok, Meta (Facebook & Instagram), Shopee (CPAS), and TikTok Shop Ads.
• Monitor daily campaign performance to improve ROI, CTR, Add-to-Cart Rate, and Conversion Rate.
• Conduct A/B tests on creatives, audiences, and ad placements to identify top-performing combinations.
• Collaborate closely with the creative team to develop high-performing ad visuals and copy.
• Analyse campaign data, generate reports, and present actionable insights to drive decision-making.
• Manage and allocate ad budgets effectively to maximise performance.
• Stay updated with the latest trends, algorithm changes, and creative strategies on TikTok and Meta.
• Work cross-functionally with the sales, content, and operations teams to align paid campaigns with overall marketing goals.
• Experiment, learn fast, and scale what works — own the online revenue performance end-to-end.

What We’re Looking For

• 1–3 years of experience in performance marketing or digital media buying, preferably in FMCG, beauty, or D2C brands.
• Strong understanding of decision-making funnel metrics (CTR, ATC rate, IC rate, Conversion rate).
• Analytical mindset with hands-on experience using Meta Ads Manager, TikTok Ads Manager, Shopee Ads (CPAS), and analytics tools (Google Analytics, Klaviyo, GMV Max, etc.).
• Basic knowledge of tracking setups (pixels, UTMs) and ad optimisation using automation or AI tools.
• Creative eye for short-form ads — able to blend performance data with storytelling.
• Self-motivated, detail-oriented, and hungry for growth.
• Excellent communication and teamwork skills — proactive, accountable, and execution-focused.

Nice-to-Haves:

• Experience in FMCG or personal care industry.
• Familiarity with creative testing frameworks and marketing automation tools.
• Understanding of retention metrics, LTV, and customer lifecycle marketing.

Why Join HYGR

• Work directly with founders — your decisions impact brand growth immediately.
• Learn full-funnel marketing, from acquisition to retention.
• Creative freedom backed by data — test, learn, and scale fast.
• Be part of a mission-driven brand focused on sustainability and positive impact.
• Enjoy product allowance, supportive team culture, and fast career progression.

At HYGR, you won’t just manage ads — you’ll help shape the growth engine of a brand redefining sustainable personal care. If you thrive on results, learning, and real impact, we’d love to meet you.

Job Type: Full-time

Benefits:

• Additional leave
• Free parking
• Maternity leave
• Opportunities for promotion

Work Location: In person

We’re looking for a high-initiative, fast-paced, detail-oriented Personal Assistant to shadow both Co-Founders (Ivor & Meng).
You’ll serve as the executional right hand, driving project management, business development, and founder personal-brand content operations.

This role blends operations discipline with creative speed — you’ll track cross-department tasks, coordinate with external partners, and help transform the founders’ daily work into meaningful, high-performing social-media content.

Key Responsibilities

🗓️ Project & Operations Management

• Shadow both founders in meetings, trips, and events — capture, document, and track all follow-ups and deliverables.
  
  
• Maintain project dashboards / trackers (Google space) ensuring deadlines and ownership clarity.
  
  
• Convert founders’ ideas, notes, and voice memos into structured project briefs.
  
  
• Coordinate schedules, travel logistics, and internal cross-team workflows.
  

📊 Business Development & Growth

• Prepare partnership decks, follow-up emails, and proposals (Watsons, distributors, tourism boards, hotels, etc.).
  
  
• Research new market or collaboration opportunities (Malaysia, Singapore, UAE, US, SEA).
  
  
• Maintain a partner pipeline / CRM and assist founders in deal follow-ups.
  
  
• Support pitch meetings, investor updates, and trade-show preparation.
  
  

🎥 Personal Branding & Content Documentation

• Shadow founders (especially Ivor) to record day-to-day business moments, meetings, and behind-the-scenes content.
  
  
• Identify storytelling angles from daily operations (product launches, events, R&D, travel) to repurpose into founder content.
  
  
• Organize, tag, and send raw footage to in-house editors; ensure editing deadlines are met.
  
  
• Plan and schedule weekly “Founder Diary” content calendar (inspired by Alex Hormozi / Diary of a CEO style).
  
  
• Draft content briefs with hooks, captions, and CTAs for the editing team.
  
  
• Coordinate brand-building shoots, interviews, podcasts, or travel vlog sessions.
  
  

📋 Administrative & Executive Support

• Manage confidential correspondence, agreements, and document filing.
  
  
• Prepare meeting summaries and ensure task completion by responsible teams.
  
  
• Handle both founders’ calendars, aligning priorities and avoiding overlaps.
  
  
• Arrange travel, flights, visas, and accommodation for business trips.
  
  

🎯 Strategic Support

• Consolidate weekly dashboards (sales, marketing, ops performance).
  
  
• Prepare talking points or summaries for investor / partner / media sessions.
  
  
• Assist with major campaigns, events, or product-launch coordination.
  
  

Ideal Candidate

Trait

Description

Project Management Expert

Executes multiple initiatives under tight deadlines with precision.

Content Mindset

Understands storytelling and can see what makes good behind-the-scenes content.

Business Savvy

Knows how partnerships, decks, and negotiations drive growth.

Highly Organized & Detail-Oriented

Tracks deliverables and ensures smooth workflow across teams.

Fast & Resourceful

Solves problems quickly and anticipates founders’ needs.

Tech-Fluent

Familiar with Notion, Google Suite, Trello/Asana, Canva, CRM tools, and basic video upload workflows.

Requirements

• Bachelor’s Degree (Business, Marketing, Communications, or similar).
  
  
• 2–4 years’ experience in project coordination / executive support / business development.
  
  
• Comfortable on-site with camera recordings and social media tools (TikTok, Reels, CapCut interface).
  
  
• Excellent English (verbal & written); Mandarin or Malay is a plus.
  
  

Willing to travel for campaigns, retail launches, and founder content trips.

Key Responsibilities

> Live Host, Content Creation, Affiliate

• Host live sessions to showcase HYGR products and collections.
• Engage and interact with the live audience in a friendly and professional manner.
• Promote brand values and drive product awareness.
• Respond to viewer questions and comments in real-time.
• Coordinate with the content and marketing teams to ensure consistent brand messaging.
• Analyze audience engagement and provide feedback for future improvement.
• Create, develop and post engaging content for Tiktok (Shooting & Editing)

Job Requirements

• Age between 18 to 30 years.
• Confident, lively & energetic (not camera shy)
• Good communication and presentation skills, with the ability to connect with the audience.
• Presentable
• Good team player, willing to go the extra mile.
• Willing to learn with a positive attitude and able to commit to the live host schedule.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• Are you comfortable promoting products live and answering questions spontaneously?
• Have you done affiliate or livestream selling before? If yes, share your experience.
  
  please answer these questions when you send over the email with your resume.

Location: Glenmarie, Shah Alam (Hybrid / On-site)
Department: Marketing / E-commerce
Reports To: Founders

About the Role

We’re looking for a hands-on Livestream Manager who lives and breathes e-commerce and on-camera sales.
This role blends strategic campaign planning with operational execution — managing live hosts, optimizing setups, negotiating sales campaigns, and driving GMV growth across HYGR’s TikTok Shop, Shopee Live, and Singapore expansion.

You’ll lead the full livestream ecosystem — from finding hosts and KOLs to improving lighting, sound, and scripting — with the single goal of maximizing daily sales and brand engagement.

Key Responsibilities

🎥 Livestream Strategy & Sales Growth

• Plan and execute daily/weekly livestream schedules for TikTok, Shopee, and cross-border (SG).
  
  
• Set clear GMV and conversion goals per session and track performance analytics.
  
  
• Analyze live metrics (viewership, engagement, CTR, conversion rate, average watch time) to refine strategies.
  
  
• Work closely with Marketing and Performance teams to align live campaigns with major sales events (Pay Day, 11.11, 12.12, etc.).
  
  
• Test new formats (interactive giveaways, bundle drops, challenge streams) to increase conversion.
  
  

👩‍🎤 Talent Management (Hosts & KOLs)

• Recruit, train, and manage in-house live hosts and KOL collaborators for livestreams.
  
  
• Prepare hosts with product knowledge, selling scripts, and audience engagement tactics.
  
  
• Develop performance scorecards for live hosts (conversion %, sales/hour, viewer retention).
  
  
• Negotiate KOL deals and affiliate commissions for live-selling campaigns.
  
  
• Build and maintain a roster of recurring hosts/KOLs for different product categories (deodorant, sunscreen, lip balm, etc.).
  
  

⚙️ Setup & Technical Execution

• Oversee studio setup improvements (lighting, camera, sound, staging) to ensure high-quality visuals and sound clarity.
  
  
• Coordinate with videographers or editors to optimize angles, transitions, and product demos.
  
  
• Ensure all live sessions are tagged correctly, use the right scripts, and follow platform guidelines.
  
  
• Manage inventory and product placement accuracy for livestream back-end (TikTok Seller Center, Shopee Live CMS).
  
  

📦 Campaigns & Platform Partnerships

• Liaise with TikTok and Shopee account managers for campaign inclusion and paid traffic boosts.
  
  
• Negotiate participation in Mega Campaigns, Pay Day Sales, and platform vouchers.
  
  
• Propose and plan exclusive HYGR x Platform live events or SG regional collaborations.
  
  
• Monitor competitor livestreams and identify market trends / winning formats.
  
  

🤝 Cross-Department Collaboration

• Align with Marketing on creative direction, copywriting, and promotional assets.
  
  
• Work with Ops and Warehouse teams to ensure sufficient live-stock and on-time restock.
  
  
• Collaborate with Finance for host incentives, affiliate payouts, and campaign cost tracking.
  
  

Ideal Candidate

Trait

Description

Hands-On Executor

Doesn’t just plan — runs the show, checks lighting, and solves live issues real-time.

Strong Project Management

Can handle multiple live campaigns, deadlines, and coordinate host/KOL logistics.

Sales-Driven Mindset

Obsessed with GMV, conversion, and viewer retention metrics.

Talent Hunter

Skilled at spotting engaging live hosts and negotiating fair deals.

Analytical

Comfortable reading TikTok/Shopee dashboards and adjusting strategy weekly.

Creative Marketer

Thinks like a storyteller — turns everyday products into viral live moments.

Tech-Fluent

Familiar with live-commerce tools, TikTok Shop, Shopee CMS, and lighting/audio gear.

Requirements

• 3+ years experience in e-commerce, live-commerce, or digital marketing (TikTok/Shopee focus preferred).
  
  
• Proven track record in driving livestream GMV growth.
  
  
• Comfortable being on set and managing real-time broadcasts.
  
  
• Fluent in English & Malay; Mandarin is a plus (for SG and Chinese-speaking KOLs).
  
  
• Willing to travel regionally for campaign collaborations or training.
  
  

Performance KPIs

Category

KPI

Sales

Monthly GMV growth rate (target +15–25%)

Efficiency

Avg. conversion rate per stream > 8%

Talent Management

3–5 active hosts/KOLs with steady performance

Campaign ROI

Pay Day / platform campaign sales uplift vs baseline

Execution Speed

Stream setup readiness & issue resolution < 15 min average

Content Quality

Bounce rate < 30%, avg. watch time > 2.5 mins

Career Path

• Year 1–2: Livestream Manager → Senior Livestream Manager
  
  
• Year 3+: Head of Live Commerce / Regional E-commerce Lead
  
  

Job Description:

🌟 Join Our Team as a Social Media Intern or Full Time! 🌟Are you a creative individual with a passion for content creation?

What You'll Do:

• Brainstorm and pitch innovative content ideas tailored for TikTok, Instagram & YouTube Shorts.
• Create captivating videos, stories, and posts that resonate with our audience.
• Engage with followers, respond to comments, and foster a vibrant online community.
• Collaborate with our marketing team to develop social media strategies and campaigns.

💡 What We're Looking For:

• Passion for social media platforms, especially TikTok, Instagram & YouTube Shorts.
• Creative thinking and a keen eye for trends.
• Strong communication skills and ability to work collaboratively.
• Basic knowledge of content creation tools and editing software (experience is a plus!).
• Enthusiasm for learning and adapting in a fast-paced environment.

🎉 Perks of Joining Us:

• Hands-on experience in social media marketing.
• Opportunity to showcase your creativity and build your portfolio.
• Mentorship and guidance from experienced professionals.
• Potential for growth and advancement within the company.

To apply, please send an email to jobapplication.hygr@gmail.com with the subject line "Social Media Intern Application". Include your resume, a brief introduction about yourself, and 3 sample content ideas for TikTok, Instagram & YouTube Shorts. Don't forget to attach your portfolio showcasing your previous work!Join us in shaping the future of our brand's online presence. We can't wait to see your creativity shine! ✨

✅ ATTITUDE:

•  Thrives on challenges and possesses a determined, goal-driven mindset.
• Nurtures a growth-oriented mindset, welcoming constructive feedback and continuous refinement.
• Flourishes in independent work settings, demonstrating adaptability in the face of change.
• Embraces creativity & dares to try new things.
• Love for social engagement and content creation on social media.

✅ SKILLS:

• Mastery of spoken and written English and Malay languages.
• Proficiency in TikTok content creation, from video recording and editing to post-production finesse.
• Familiarity with basic video editing tools like CapCut is a plus.

❌ NOT FOR YOU, IF YOU:

• Prioritize personal ideas over team success.
• Depend on close supervision and micro-management for productivity.
• Seek a comfortable, unchallenging work environment.

✅ Please send your portofolio + 3 content idea REFERENCES (no GRWM, basic boring swatches contents)
more storyline engaging contents
to jobapplication.hygr@gmail.com

• Identify and shortlist KOLs/influencers across platforms (Instagram, TikTok, YouTube).
  
  
• Source, brief, negotiate, and onboard influencers aligning with campaign goals.
  
  
• Manage end‑to‑end campaign execution: timeline coordination, content review, ensuring brand consistency
  
  
• Maintain influencer relationship database; monitor deliverables and ongoing collaboration opportunities .
  
  

📈 Affiliate Program Management

• Develop and maintain affiliate partnerships (e‑commerce platforms, bloggers, brand ambassadors).
  
  
• Track affiliate performance, optimize program based on KPIs (click‑throughs, conversion rates, revenue).
  
  

💡 Strategy & Trend Insights

• Stay updated on social media trends, KOL best practices, and influencer marketing tools .
  
  
• Recommend content ideas and strategies to enhance engagement and ROI.
  
  

📊 Analytics & Reporting

• Analyze campaign and affiliate performance: reach, engagement, traffic, conversions, ROI. Present insights to optimise future campaigns
  
  
• Prepare monthly performance dashboards and feedback reports.
  
  

🤝 Cross‑functional Collaboration

• Work closely with Creative, Content, Sales, and Product teams to align outputs with brand identity
  
• Manage budgets, vendor contracts (influencers, affiliate networks, service agencies).
  

⚙️ Campaign Execution & Admin

• Coordinate product seeding, briefings, timelines, and approvals.
  
  
• Ensure compliance with advertising standards (e.g., disclosures, #ad, local ad regulations).
  
  

🎓 Qualifications & Skills

• Bachelor’s degree in Marketing, Communications, Business, or related field.
  
  
• 2–4 years’ experience in influencer/KOL marketing, affiliate programs, or digital marketing
• Strong understanding of major social platforms, creator trends, and influencer analytics tools
  
• Excellent negotiation, relationship-building, and communication skills.
  
  
• Data-driven mindset with proficiency in analyzing digital campaign metrics.
  
  
• Organized, detail-oriented, and adept at managing multiple simultaneous campaigns.
  
  
• Proficiency in MS Excel, tracking/CRM platforms, and affiliate software.
  
  

Job Responsibilities:

• To ensure accounting records and systems are in compliance with Company’s policies and accounting standards and statutory requirements.
• Accounts Payable - Ensure payments are processed in a timely manner with verified all supporting documents and authorised approval from other departments. Reconciliation with suppliers.
• Accounts Receivable - Ensure all collection tally with daily sales report from outlets are processed and recorded in the accounting system in a timely manner within a time frame set.
• Other ad-hoc tasks as and when required.
• Ensure the confidentiality of all Company matters.(Remarks: Successful candidate will be assign to either AP or AR team)

Job Requirements:

• Candidates must possess at least LCCI 3rd level/Diploma/Degree in Accountancy or equivalent.
• Possess knowledge and well versed in MS Excel. Well-versed in Accounting (Preferred SQL) software will be advantageous.
• At least 1-3 years of working experience
• Experience in the manufacturing/ E-commerce retail industry would be an added advantage.
• Able to work under tight deadlines, meticulous, proactive, multitask in a fast-paced environment, has a good sense of responsibility, detailed with intermediate problem-solving skills and independently with minimum supervision.
• Possess good interpersonal and communication skills. Work closely with other teams within the organization.

Procurement & Supply Chain Executive [Beauty Personal care startupLocation: Glenmarie Shah Alam
depending on experience
Language: Mandarin speaker preferred & English
Industry: Beauty/Personal Care Startup

About UsWhat is HYGR? HYGR (pronounced as 'hai-grr', a sustainable personal care brand, was born in Malaysia in 2020 and has since established its headquarters in Shah Alam. With a strong digital presence driven by engaging online content, HYGR stands out in the personal care industry. 

The brand takes pride in manufacturing its own line of natural derived personal care products, all produced in-house at their GMP-certified factory. 

In addition to this, HYGR maintains a robust on-site fulfillment operation, ensuring a seamless experience for their customers. This commitment to sustainability and quality truly sets HYGR apart as a local brand with the aim of expanding international both online & retail one day. What does HYGR want? At HYGR, our vision is to become synonymous with sustainable personal skincare. We aspire to be the first brand that comes to mind when people think of natural deodorants or lip balms - that’s HYGR. 

Our mission extends beyond simply selling products; we aim to transform consumer habits, encouraging the use of less plastic and promoting sustainable paper and refillable packaging. We are committed to providing personal care solutions that harness the best naturally derived ingredients available. Our promise is to deliver unparalleled quality in our products and services, benefiting both our customers and the environment. With HYGR, you’re choosing a future where natural skincare and sustainable environment coexist harmoniously. 

We’re a fast-growing, proudly local beauty startup creating innovative, eco-conscious personal care products. Our culture is fast-paced, creative, and collaborative — we move quickly, break boundaries, and put our community first.

As we scale, we’re looking for a hands-on Procurement & Supply Chain Executive who can keep up with our momentum and help us find the best materials, packaging, and suppliers to bring our next-gen products to life.

What You’ll Do

Sourcing & Supplier Management

Source new product packaging (bottles, boxes, tubes, etc.) locally and internationally, especially from China-based suppliers

Build and maintain strong relationships with suppliers to ensure timely delivery, quality control, and competitive pricing

Communicate in Mandarin when necessary to handle supplier negotiations, sample requests, and production tracking

Procurement & Cost Comparison

Request, evaluate, and compare quotations for packaging, raw materials, and services

Monitor cost trends to identify savings opportunities and support product margin goals

Maintain clear procurement records, purchase orders, and timelines

Inventory & Supply Chain Coordination

Coordinate with production and warehouse teams to manage inventory levels, material forecasts, and delivery schedules

Support logistics planning for imports/exports, including customs clearance and freight coordination

Cross-functional Collaboration

Work closely with R&D, Marketing, and Operations to support the launch of new products and limited editions

Stay agile and adaptable to last-minute changes and evolving business priorities

Responsibility

What We’re Looking For

️ Proficient in Mandarin (spoken & written)️ At least 2–3 years of experience in procurement, sourcing, or supply chain️ Strong negotiation skills and a detail-oriented mindset️ Familiar with working with China suppliers and basic import logistics️ Thrives in a fast-paced startup environment – you’re resourceful, proactive, and solutions-driven️ Bonus: Experience in the beauty or consumer goods industry

Benefits

Why Join Us?

A front-row seat in building a bold beauty brand Young, driven team that values initiative and ideas Room to grow with the brand – we’re scaling fast Discounts on our products + a collaborative work culture Birthday Leave + RM600 self improvement + medical claim bonus per year EPF SOCSO 

Additional Benefits

• EPF / SOCSO / PCB
• Performance Bonus
• Annual Leave

Location: Glenmarie, Shah Alam , and other shopping malls for our pushcarts

Job Type: Part-Time (Weekend)

Requirements:

Prior retail experience is a plus; familiarity with POS systems preferred.

Strong communication skills and a customer-friendly attitude.

Willingness to multitask and adapt to various responsibilities.

Benefits:

No requirement of standing at retail- able to sit when there's no customers

Opportunity to work in a dynamic retail environment.

On-the-job training provided for POS system and store operation.

Competitive Hourly rate

We’re seeking a structured, analytical, and proactive Retail Events & Planning Executive to strengthen HYGR’s retail activation and pop-up ecosystem.
You’ll be responsible for planning, analyzing, and optimizing retail events, pop-ups, and push-cart expansions (Malaysia & Singapore). This role complements our current retail partnerships lead, focusing on data-driven decision-making, budgeting, and seamless event execution.

Key Responsibilities

🧭 Event Planning & Strategy

• Develop a 3- to 6-month retail event and pop-up calendar covering Malaysia and Singapore.
  
  
• Conduct site research, negotiate rates, and analyze ROI of potential mall or retail activations.
  
  
• Prepare event proposals and presentation decks for mall management, brand collaborations, and internal approvals.
  
  
• Forecast manpower, inventory, and logistics needs in advance to prevent last-minute issues.
  
  
• Ensure all event plans align with marketing campaigns, new product launches, and seasonal promotions.
  
  

📊 Analysis & Reporting

• Track and analyze event KPIs (footfall, sales, sampling conversion, cost per lead, and GMV).
  
  
• Create post-event reports and insights for founders and marketing team.
  
  
• Compare performance across malls, regions, and event types to identify best-performing formats.
  
  
• Optimize booth placement, design, and product assortment based on data.
  
  
• Develop a database of mall contacts, vendors, rental rates, and previous ROI performance.
  
  

🛍️ Operational Coordination

• Work closely with marketing team and the operations team to ensure smooth execution.
  
  
• Support logistics planning: booth setup, manpower schedules, product displays, and signage approvals.
  
  
• Manage recruitment, training, and scheduling of part-time event crew.
  
  
• Conduct pre-event briefings and post-event debriefs to ensure learnings are captured.
  
  
• Liaise with vendors for booth setup, POS materials, and promotional collaterals.
  
  

🤝 Partnerships & Cross-Team Collaboration

• Work with marketing to align event visuals, social content, and influencer tie-ins.
  
  
• Collaborate with finance for event budgeting, payments, and cost tracking.
  
  
• Coordinate with performance marketing to drive footfall via paid ads or KOL appearances.
  
  
• Assist in expansion into Singapore, Overseas pop up: researching malls, pop-up opportunities, and event licensing requirements.
  
  

Ideal Candidate

Trait

Description

Structured Planner

Organizes months ahead, creates detailed timelines and checklists.

Analytical

Uses numbers to evaluate success — not just feelings or visuals.

Strong Negotiator

Comfortable dealing with mall management, vendors, and third-party partners.

Creative Problem Solver

Finds quick, efficient fixes for booth, manpower, or logistics issues.

Team Player

Works collaboratively with cross-functional departments.

Tech-Fluent

Proficient in Google Sheets, Canva, PowerPoint, and data dashboards.

Requirements

• 2–4 years’ experience in events, retail activation, or brand marketing.
  
  
• Background in FMCG / retail / beauty / lifestyle is a strong plus.
  
  
• Excellent communication and organization skills.
  
  
• Proficient in event budgeting, vendor sourcing, and post-event reporting.
  
  
• Able to travel within Malaysia and Singapore for on-site coordination.
  
  

Performance KPIs

Category

KPI

Event ROI

GMV ≥ 3× total event cost

Planning Accuracy

≥ 90% of event timelines completed before deadline

Data Reporting

Post-event report submission ≤ 3 days after event

Cost Efficiency

Maintain booth setup cost variance ≤ 10% from budget

Manpower Management

100% coverage with minimal last-minute hiring

Process Improvement

Implement ≥ 1 new SOP or reporting tool per quarter

Career Path

• Year 1–2: Retail Events & Planning Executive
  
  
• Year 3+: Retail Partnerships Manager / Regional Retail Lead